Dear Ms CarragherI’ve got to admit, I borrowed a DVD from Brentwood Library, this past Sunday.And also have to admit, it was in an unplayable state: my DVD machine refused to play it, beyond a certain point.Happily, the staff at Brentwood Library were pretty good about letting me have a free loan of another DVD.Which turned out to be even more unplayable.It wasn’t until I thought to actually check the disc itself, that I found it was in a terrible state: even worse, if possible, than the first I’d booked out.Brentwood Library staff were, once again, fantastic about giving me a free DVD loan.That third film was jumpy …But just about watchable.What I’d like to ask at this point is relatively simple.Will Essex Libraries be either investing in industrial grade DVD cleaning/polishing kit, or outsourcing the maintenance of their stock of optical discs.I know that Essex County Council is cutting the library services’ budget. And reducing the stock of films it keeps on DVD for its users.But it strikes me that that makes maintaining the current stock even more important.After all, I feel that we — the average Essex Library user — are owed quality, even if the service can’t quite manage quantity.
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Tuesday, 1 March 2011
Saving Our Libraries: The DVDs …
2 comments:
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Well …
ReplyDeleteI’ve had Susan Carragher’s PA get in touch with me: here’s what Lisa-Jayne Cant said.
“Dear Mr Downie
Thank you for your e-mail to Susan Carragher received today. I am writing to acknowledge your e-mail and advise you that the matter is being investigated, you will receive a response within 10 working days.
In the meantime if you have any further queries please do not hesitate to contact me.
Many thanks
Lisa-Jayne”
When I get that, I’ll let you know.
Hi Paul,
ReplyDeleteJust so you know, Susan Carragher and I have been corresponding about my book donations and it looks like I'll be able to send the library some copies of my first novel. I have plenty, so I'll be happy to share. They're in great condition and have the advantage of being low-tech. No skipping or other mechanical problems. :)
Thanks for your help with this!
Cheers,
Debbi