23rd February, 2019.
Right …
I have to confess, I was going to go shopping, yesterday: as I got paid.
Usually, in these situations? I take as much as I can, out, from a cash machine: then take out the rest from from my local branch.
Like many others? My bank — the Halifax — limits how much I can take out at a cash machine.
So that’s how I usually take everything out.
Unfortunately?
My bank’s Brentwood branch?
Was shut: due to a planned closure …
What made it more frustrating for me?
Was that the people running my bank’s Twitter account … ?
Had no idea why the branch was closed.
Now, I know how difficult it is, for the various back office departments to communicate.
But you’d think that — if a branch is going to have a planned closure — they’d pass the details onto the relevant customer-facing people.
Because you can bet your bum someone’s going to want to know.
I'm sorry you feel this way. We'll be in touch as soon as we have more info. ^KC— Halifax (@AskHalifaxBank) February 22, 2019
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