O2’s Bad Signal: Hmmmm …

You know, I’ve GOT to admit, I’ve had an EMAIL … !

Well …

You’d be surprised if I didn’t.

Well, you would.

And … ?

Funnily enough, it’s one from O2: after I’d sent them an email about the bad signal in my area.

Just so you know … ?

There’s a bad phone mast in the area.

Which explains the lack of signal … !

But …

Well, here’s the email they sent me.

Hello Paul

I'm sorry you're having coverage problems.

We have a coverage fault in the postcode CM14. Our engineers are looking

into this at high priority. You'll be able to use the services as soon

as the fault is rectified.

For more updates in this matter, call us on 4445 (charged at 25p per

call) or 0844 809 0222 (5p a minute) from a BT fixed line They will

transfer your call to the network support team.

We're open:

- Weekdays between 8am and 9pm

- Saturday 8am and 8pm.

- Sunday 8am and 6pm.

If there's anything else I can help you with just let me know.

Regards

Runa

O2 Customer Service

Now, I’m sure you’ve noticed the flaw in their suggestions, there, haven’t you … ?

25p a minute to use a landline to contact them? On my income, that’s NOT good!

Or 5p a minute … on a phone that CAN’T connect to their network on a guaranteed regular basis …

Because an O2 phone mast has gone down … !

Gosh, I HOPE that mast gets fixed soon.

SOMEBODY’S going to get a rocket … !

O2’s Bad Signal

Hmmmm …

Can I make a confession, here … ?

I’ve got a mobile phone.

Which shouldn’t be that surprising, when you think about it: so does most of Britain.

And, like many, I’m on O2.

Who — usually — have quite good coverage.

Please note I say usually … !

Because JUST recently … ?

JUST recently, the signal’s been a bit …

Well …

I won’t use the word I am thinking: but I think the American term ‘DIAPERS’ will give you an idea … !

At any rate … ?

At any rate, it’s safe to say that O2’s signal’s NOT been good, during the past 4 weeks or so.

Going by this part of their site, there’s a problem with one of the masts in the area.

One that’s NOT been fixed for a while.

Here’s hoping it’s not much longer … !