Right, I think I use Olga a bit of a thank you: her giving me the email for Amazon CEO, Jeff Bezos, has had a bit of a result.
As you’re probably very aware, just after Christmas, I managed to order a four terabyte internal drive: to use as a back up drive.
Which then got lost in transit.
!*
At ANY rate, Olga, bless her, managed to dig up the email address for Jeff Bezos: at least the one he uses so people can have a really GOOD whinge!
I sent Mr Bezos an email: explaining what had happened, and politely asking what on EARTH had gone on.
I got a reply, later that day: from a chap called Joe Ryan, working on behalf of Mr B.
Firstly? He managed to reduce the delivery time: so, hopefully, the drive will be with me, by 1 o’clock, tomorrow.
Secondly? He’s told that that, while he can’t pass on any results, he has passed on details of what happened to Amazon Logistics: the people who actually deliver stuff for the company. That way, at least the company can say they’re doing something about the cock-up, even if it’s just asking what happened.
And as a final point … ?
They put twenty pound’s worth of credit onto my gift card balance. Which frankly, has got me some bits already.
Either way … ?
That’s a result. I don’t know if the blessed thing WILL turn up: but feeling a touch reassured about.
But will say this: Thanks, Olga!
~≈Â≈~
