Tuesday 12 July 2011

Comantra Scam

You know …

I’m blowed if I can remember which Teaser I mentioned it in, but I’m pretty sure that I have.

But you’re probably very aware that I’ve writing about Comantra, before now.

The Bangladeshi based company — who seemingly have a couple of Bradford based numbers — gave a friend of mine a call — in July of last year — and tried gaining access to her computer.

They didn’t, thankfully.

But I’ve been keeping an eye open for this sort of thing, every since.

And have come across two stories in the Brentwood Gazette about people who’ve almost been caught out by this sort of scam — seemingly from the same call centre in Bangladesh — and from two friends who also told me they’ve had the same phone calls.

Now coming across five such stories — all from the same part of the world — got me keeping me eyes peeled, understandably.

And even finding out, through an old schoolfriend I’ve been in touch with, via Facebook, that the company concerned seems to be doing the same sort of thing to a bunch of Australians, only masquerading as ‘SupportOnClick’.

Hmmm …

Talk about going global … !

Hmmm …

Now, I’ve got to admit …

I though this is starting to smell more and more like a dead rat.

Again.

What got me … ?

Is the fact that whoever’s behind this seems to ALSO have at least two Facebook pages.

So I’ve got to admit, I’ve got cheeky.

Here’s the message I sent them through the social site.
Sir,

I writing to you having seen that your group has started both it’s own Facebook page and group, and it’s own blog.

Over the past few years, I’ve taken a keen — if amateur — interest in technology.

And, on a par with many, developed a basic awareness of good security practise, when it comes to computer use.

So I’m genuinely aware that some unscrupulous companies are very keen to use unsavoury techniques to gain control of people’s computers.

Including — seemingly — a call centre in Bengal, with a UK based number, claiming to act in your company’s behalf: and on the behalf of Support On Click in Australia.

One that has made repeated claims to act on Microsoft’s behalf, that uses potentially unethical sales techniques, and manages to gain remote access to peoples computer by trickery.

I’d like to ask a few questions if your company is aware of this. I’d also like to know if this call centre is genuinely acting for your company.

If it is, are you intending to retrain any staff, so that they sell you products in a more ethical way.

If it isn’t, what are your company intending to do about it.

Please feel free to reply, through Facebook.

That way, I can happily tell people about your intentions through my blog.

Yours,
If I get any sort of reply … ?

I’ll let you know …


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