15th April, 2023: Insulin.
Ongoing issues … is a lovely phrase.
The reason I mention that … ?
Is that I’m having some!
Remember, I attended a tribunal at the end of March: and was told I’d hear what happened, by post, by 7th April, this year.
I ended up getting that confirmation by email … on the day after the bank holidays.
I had won my case: and was — and am — waiting to hear from the Department of Work and Pensions, the DWP, about any awards, any extra financial help.
With that in mind?
I phoned the DWP on 4th April: to ask what would be happening.
And told that my case officer would phone me by 6pm on the 5th April.
I didn’t hear a thing.
I phoned in, again, yesterday, the 14th of April.
And was told I’d hear by 6pm — 18:00 hours — that day.
From the same case officer.
I didn’t hear a thing.
I can appreciate that DWP staff are busy.
But?
How long does it take a body to inform some one of what’s happening?
To tell a worried customer what’s going to happen … ?
Too long, obviously.
~≈$≈~
